Help Centre

Frequently Asked
Questions

Everything you need to know about Ragav. Can't find what you're looking for? Reach out to us.

About Ragav

What is Ragav?

Ragav is an AI-powered health companion that lets you describe symptoms in plain language. It guides you through follow-up questions, gives you a clear next step, and stores your check-ins so you can share a full history with your doctor.

No. Ragav is a decision-support and health-information tool — it helps you understand what you might be experiencing and when to seek professional care. It does not diagnose, prescribe, or replace a licensed healthcare provider.

Ragav is built for anyone who wants clearer answers about their health — individuals, parents managing family health, or people looking to make sense of test results before seeing a doctor.

Rather than returning a list of pages, Ragav engages in a guided conversation. It asks follow-up questions to understand your specific situation, reasons through possible causes, and gives you a focused, personalised next step — not a list of worst-case scenarios.

Privacy & Security

Your data, your control.

Yes. All data is encrypted in transit and at rest. Ragav never sells or shares your information with third parties. You control everything — export or delete your records at any time.

Your health data is stored on secure, encrypted servers. We follow industry-standard practices for data protection and never use your personal health information to train AI models without explicit consent.

Yes. You can export or permanently delete all your data from within the app at any time. Deletion is immediate and irreversible — we don't retain copies after your request.

Features

What Ragav can do.

Absolutely. You can add profiles for children, parents, or anyone you care for. Each profile stays separate, and switching between them takes a single tap.

If Ragav detects urgent warning signs, it surfaces an immediate alert with recommended next steps and direct links to emergency services. Your safety is always the priority.

Yes. You can upload lab results, doctor notes, and other medical files. Ragav can help you understand what the values mean and flag anything worth discussing with your doctor.

We are actively working on multi-language support. English is fully supported today. Additional languages are on the roadmap — sign up to be notified when yours becomes available.

Yes. You can export a clean PDF summary of your symptom history and assessment to share with your healthcare provider, making appointments more focused and productive.

Getting Started

Ready to begin?

Ragav is available on iOS and Android. A web app is on the roadmap — sign up to be notified when it launches.

Ragav offers a free tier that covers core symptom assessments. Premium features — including unlimited history, family profiles, and document uploads — are available through a subscription. Pricing details are in the app.

Download the app from the App Store or Google Play, create a free account, and describe what you're experiencing. Ragav will guide you from there — no forms, no complicated onboarding.

Still have questions?

Our team is happy to help — reach out and we'll get back to you quickly.